PitchPilot Privacy

Terms of Service

Effective June 2026

Service Description

PitchPilot is an automated cold outreach platform designed for solo sellers — entrepreneurs, founders, salespeople, and indie hackers who conduct their own outbound campaigns. PitchPilot finds prospects, generates personalized email sequences, delivers messages via your connected Gmail account, and routes replies back to you.

User Responsibilities

You are solely responsible for the content and targeting of your outreach campaigns. You must ensure that your emails are sent only to recipients who have consented to receive communications or for whom you have a legitimate, documented business interest. PitchPilot provides the automation — you own the compliance of your outreach list and messaging.

Limitation of Liability

PitchPilot's total liability — whether arising from contract, tort, negligence, or otherwise — is limited to the fees you paid in the twelve (12) months preceding the event giving rise to the claim. In no event shall PitchPilot be liable for indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, business opportunities, or data.

Indemnification

You agree to indemnify, defend, and hold harmless PitchPilot, its operators, and affiliated parties from and against any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the service — including but not limited to claims that your outreach emails violated applicable law or recipient rights.

No Warranty

The service is provided "as is" and "as available." PitchPilot makes no warranties — express, implied, or statutory — including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee deliverability, open rates, reply rates, or meeting bookings. Results depend on your email list quality, targeting, and sending reputation.

Acceptable Use

You may not use PitchPilot to send spam, unsolicited commercial messages to recipients who have not consented, or any content that violates applicable law including the CAN-SPAM Act, GDPR, or CASL. PitchPilot reserves the right to suspend or terminate accounts that violate these terms or applicable law.

Termination

PitchPilot may suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms, applicable law, or our Acceptable Use policy. Upon termination, any data associated with your account will be handled per our Privacy Policy.

Governing Law

These Terms are governed by the laws of the State of Nebraska, United States of America, without regard to conflict of law principles. Any dispute arising from these Terms shall be resolved as specified in the Dispute Resolution section below.

Dispute Resolution

Any controversy or claim arising from or relating to these Terms or your use of PitchPilot shall be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, in Nebraska, USA. The arbitration shall be conducted by a single arbitrator. You may also bring claims in small claims court if your claim qualifies in Nebraska. By using PitchPilot, you waive your right to a jury trial.

Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Effective" date. Continued use of PitchPilot after changes constitutes acceptance of the new terms.

Contact

Questions about these Terms? Contact us at:
pitchpilot-1ecdd0@polsia.app

PitchPilot

Autonomous cold outreach for solo sellers. Built by Polsia.

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